Focus on Workforce Development in Northwest Minnesota

The workforce initiative was adopted in response to the findings of a Regional Competitiveness Assessment that was prepared for the IMPACT 20/20 Core Team, using the results of extensive face-to-face interviews conducted with all 24 members by an independent consultant, as well as corroborating statistical data. The objective of the IMPACT 20/20 Workforce Taskforce is to "give first-line and mid-level supervisors the management and leadership skills necessary for the 21st Centruy workplace." 

Northwest Minnesota has many resources to develop talent, but if the region is going to maximize those resources and meet the talent needs of employers, resource providers must have a clear understanding of current and future workforce challenges.

In 2009, Minnesota State Colleges and Universities facilitated a series of visits between college presidents and businesses throughout the state. Twenty of those visits were with businesses in Northwest Minnesota.  One of the most clearly articulated needs that emerged from the visits was the importance of having employees equipped with the leadership and management skills required for a changing workplace.

  employee training

As a follow-up to those visits, and with a desire to serve the unique requirements of Northwest Minnesota, the IMPACT 20/20 workforce task force surveyed over twenty employers throughout the region, focusing on their specific needs for management, supervisory, and leadership skills.

Coaching and Customer Service Training Available This Fall

Based on the information gathered through the business survey, IMPACT 20/20 has designed two new course offerings which will be available fall 2011, one on coaching and the other on customer service. The training will be a collaborative effort of the region's higher educational institutions - Bemidji State University, Northland Community and Technical College, University of Minnesota Crookston, and University of North Dakota.

Each training will be scheduled once in the western part of the region and once in the eastern part of the region. Course descriptions and registration forms...